Our Surveys

This page has been developed to provide quick and easy access to the different surveys that we carry out here at Companies House.

Each year we conduct various surveys amongst our customer base. These range from wide ranging, quarterly surveys such as our Customer Satisfaction Survey to more irregular surveys where we are trying to obtain your view on specific products or services, for example the Website feedback survey.

We use the information you provide us with in two ways. Firstly it allows us to assess how well, or not, we are delivering our services and secondly it provides us with an insight on what changes you would like to have made to existing products and services and what new products and services you would be interested in.

Privacy

All the information you supply when completing a survey will be treated with the utmost confidentiality.

Our Privacy Statement.

The Surveys

• Customer satisfaction survey
• Complaints handling survey
• Website feedback and comments
• WebFiling service feedback

• Customer Satisfaction Survey results